For your benefit — and your clients'
Communicate. Control. Delight.
Learn More
Have a handle on everything; and let your customer know it.
A key benefit of Chirp is its ability to help you stay up-to-date with all the details of what's happening on your projects. And to help you keep multiple projects in-hand at once.
As a consultant, you need to:
Be able to tell your customers where things are at. You know it: your customers call at the moment you least expect it, and want to know when something your teammates are working on will be done. Since it's not you doing the work, you need a dashboard to go to that will show you the latest “ETA” on the task. Chirp's dashboard can give you a one-glance look at the most recent status entered by your team, so you are ready with answers for your customers - on the spot.
Know when stuff you're waiting on is coming. And this isn't always from your employees: it could be from your customer. If you're a website developer, you need to know when your customer's marketing rep will have the words for the product page ready. Or, you need to know when the contract programmers will be done with their coding - or what is blocking their progress.
Chirp works for, and with your customers
Not only can you use Chirp within your own office and team, you can use it between organizations - including your customers, and other partners or suppliers. Chirp securely synchronizes information to everyone involved, so everyone can stay up to date with task progress.
Here's how Chirp is better than what you might be using now.
- Email. Email has succeeded too well. We spend large amounts of time simply sending emails to each other. The trouble is that email is a great way to communicate, but a bad way to keep track of information. Even with fancy searching and indexing, or with “threaded” email histories, email does not provide even the most simple organization and management information. Email: we're drowning in its success.
- Status report docs. They take too long to write. They're too unstructured. And many of them go unread because the number of words on the page often make people put them aside. Chirp's easy-to-see main task table gives people a quick way to see their own answer to the question ... How's it goin'?